Jody Bradford
Jody Bradford
2024-02-16
Always the best service for my automobiles.
Donald Tate
Donald Tate
2024-02-15
We have been taking our 2017 Q7 here since our warranty went out and I can’t say enough about this place. Not only do they do great work at a fraction of what the dealer costs but they also offer drop off and pick up similar to the dealer which makes it very convenient. They always follow up to check in and make sure everything was up to standards. They are just great.
Nengi Allison
Nengi Allison
2024-02-15
Best place to bring your car if it’s European they have 10/10 customer service and provide options to all financial demographics. Great experience Chris is a good guy as well.
Gregory Duran
Gregory Duran
2024-02-14
Lucas Auto Care did a great job replacing a hood latch micro switch on my BMW. I was getting a hood open alert on my dash and they took care of the issue quickly. They also took the time to make me aware of other potential maintenance issues.
joel alvis
joel alvis
2024-02-12
Did the job right and on time. Answer phone promptly. Shuttle/uber works great. Will use them again.
Eric Gabriel
Eric Gabriel
2024-02-10
We used Lucas Auto Care for the first time this past week for our 2017 BMW 530i and had a great experience. I was impressed even before we dropped off the car by the fact that our service advisor Ryan texted me the day before to confirm our appointment. Unfortunately we needed about $2,600 of work done, but Ryan was excellent throughout the process by providing communication throughout. They knew we needed the car back by Thursday afternoon and were able to get the work done by Thursday morning. They were transparent about the repairs and did not try to sell us on any unneeded repairs or services. Great first experience - we will now use Lucas for all the repairs on our BMW.
Terry Chisholm
Terry Chisholm
2024-02-09
I always take my car to Lucas Auto care. They are so professional. I am updated daily as to the progress of repairs. They call and send written estimates so there’s no confusion. Ryan and Chris and Tyger are the best! I always take my Bentley to them because they treat it as their own. Terry
Melanie Neill
Melanie Neill
2024-02-07
I have used Lucas Auto Care in the past for my routine service and had nothing but great things to say. This time, however, it was even better! I had a battery replaced at a local shop which turned out to be a complete mess (who knew you could mess up a battery?). To make a long story short, I went back to the initial shop where told me the battery was caused from a more significant issue. I felt more comfortable with Lucas diagnosing the issue and performing any necessary repairs so I immediately called them and they helped navigate me through the process (called the tow truck, etc.). All of this mess to say, there was nothing wrong with the vehicle and the initial shop gave me a faulty battery. Glad it wasn’t anything significant and super thankful to Lucas Automotive for all of their help!
Titia Owens
Titia Owens
2024-02-03
Excellent work & Customer Service by the Lucas Automotive Team! My service advisor Ryan took care great care of me and my Range Rover aka “Hollywood”and got her back into to tip top condition. Concierge rides when dropping off, through diagnostic checkup and Ryan explained in detail everything that in detail and rank order of importance (no pressure or fear talk)educates you to make the best decision for your car. I checked out and compared two other shops including the RR service department, I chose Lucas Auto Care. My first experience but definitely not my last they are now Hollywood’s go to repair team! Thank you all at Lucas Auto Care.👏🏽 Sherry G. and Hollywood 💚
P M
P M
2024-02-01
This is certainly a place to go if you love your ride and want it to last its full life. Their work is flawless and they treat you as family. Special shout-out to Evan who is my service advisor for last 10 years. This shop never lets me down. My BMW is in very good hands. I always get the beat OEM parts and best quality service. Never had to return for any vehicular problem just maintenance to keep the ride going.
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