At Lucas Auto Care, we are committed to providing an exceptional consumer experience and we know that starts with our most valuable resource – our employees. If you want to work in an environment where customer service is our passion – apply today!
Automotive Service Managers are responsible for productivity, safety, witing estimates, and working with insurance adjusters. Automotive Service Managers ensure that customers receive prompt, courteous, and effective servicev Service Mangers serve as a liaison between technicians and customers. Automotive Service Managers take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave an positive impression with the customer. Manage, Interview, and Hire technicians Service Managers distribute work between technicians Prioritize required services Ensure customer has a positive dealership experience Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled. Spend quality time building relationships with the customers.