Honest and trustworthy business that operates with integrity. Knowledgeable staff that truly cares about their customers. I would strongly recommend them to anyone needing car repairs in the Cypress area.
Their work is excellent and their efforts to meet my needs were exceptional. Their recommendations were very good but were never pushy; truly left the final decision on the work to be done up to me!
An outstanding experience, staff is wonderful and helpful, very kind and understanding, a special thank you and recognition to two outstanding individuals, Even and Chris who’s knowledge and customer service over and beyond call if duty.
From the moment I stepped in to this repair business until I picked up my car, I was treated very professionally by the staff. The issues with my car were discussed with me throughout the time my car was there. The work they did was quick …
100% Awesome people here. Super reliable company and would recommend to anyone!
Had a prepurchase inspection performed on a 2015 LR4 that a nation wide used car chain was selling. The inspection noted deficiencies an average person would have missed that I was able to have the dealer correct. That $140 investment in an…
Great, friendly staff. Their car service makes it easy to drop off your car and get to home or work and back to the shop. If there are any problems with getting the work done on time they give you a call to let you know.
The first thing I noticed was the Ferrari 360. No advertising gimmick, these guys know how to keep these and all other great Marques in top condition.
They have done a great job for us on everything from oil changes to transmission rebuild …
The staff is always extremely friendly and go out of their way to accommodate you. I wouldn’t go anywhere else!
I am very glad I found Lucas Auto . Have taken both my vehicles to them and every time I have the service has been awesome .. Evan has done a wonderful job getting all my issues squared away . There entire staff is great . Def. Recommend …
Friendly, knowledgeable staff. It’s so awesome to have a place close to home that can service my Mini and you can’t beat their prices!! Thank guys!!
Best service in a timely fashion on my BMW 750 LI. I will be taking my cars there for all repairs
Lucas Auto Care is top notch! Their customer care was great. My car needed a few things done and the repair was spot on. Not many businesses are there to be so professional, explaining everything in detail, and delivering on their work as …
Honesty, integrity, expertise, extraordinary customer service--Lucas Auto Care gets the job done! I had brought my Land Rover Discovery in for a regular service. They we're on time, on budget, fair and honest. If you have been looking for …
Specialist in foreign cars...loaner car makes it very convenient... very fair business...
Great service from an experienced, knowledgeable and friendly staff. They always take good care of my "baby". (BMW 525i)
Great shop for European cars!!!,took my s550 Mercedes there to have tpms checked!,had a bad sensor in tire they replaced it in a timely matter work was excellent and Chris is awesome along with the other staff!! And mechanics!!!this place …
First time going there ever and I loved it. Went in for inspection and they were all very friendly. Will be going back for service
You guys did very well. 100%. Excellent service, great mechanics.
Very friendly, and perfect service my old Audi Q7 (2008 Model). Next time I will go again for their service.
Superb service! Went out of their way to keep me informed on the status of the car. Very customer friendly. Highly recommend them.
It's always a blast to visit and chat with the crew. It's like being part of a family. I like seeing the other cars and I know my car will always be taken care of properly.
Always take my vehicle to Lucas Auto Care. Even though it is a neighborhood auto shop, the service is world class. The staff and service people are extremely knowledgeable about a variety of makes and models of vehicles. I have consistently…
I had a great experience with this company. I had scheduled an appointment at their opening time and arrived early. They opened a few minutes earlier than the listed time which was very much appreciated by me. They called me later in the …
Had them install a battery in my S500 two years ago. Battery stopped holding a charge. Took it in this morning with no appointment and they replaced it while I waited. Was in and out in 15-20 minutes. Great experience
Excellent customer service. The other place could never remember my name on the same visit. I felt at home! I will be back.
Brought in my car for a pre purchase inspection. They hit all the marks on telling me what was going on with my prospective purchase, nice staff, and shop appears well equipped . Definitely will return if in the area, or would refer friends…
Great group of guys fixed a leak on my Mercedes for a fraction of what the dealership told me. I will be back if needed!!
Time and time again, the team at Lucas demonstrate amazing consideration in serving my family’s automotive care needs. They have taken care of us for years, consistently maintaining integrity and terrific customer service. I cannot heap …
Came to Lucas for a Sevice A and an auxiliary battery change for my Mercedes after my pre-paid plan at the dealer ran out. After comparing prices with many other shops, they were not only the most reasonably priced, but the most well …
Google reviews led me here. My initial experience was pretty good. When I came in, I didn't have to wait. They diagnosed what's wrong with my car and gave me an estimate in less than an hour. I already knew which parts of my car's engine …
I can undoubtedly say that these guys are top professional! They are fair , fast and do quality work. Most of all they are friendly and the customer service is always top notch. Highly recommended!
Good work and done quickly
Can't recommend this place enough. Chris took care of me and worked with the warranty company to get my car fixed.
They did everything they said they would in a timely manner. Very very knowledgeable and take the time to explain what’s needed and why
Lucas Auto Care is always professional and put their customers first.
Well my issue started when I brought my car in to find out the warranty didn’t want to cover total repairs . Lucas suggest I get a motor . I purchase the motor only to have a issue with it . And whom I purchase it from didn’t want to honor …
Glad I chose Lucas auto care! The team is knowledgeable, honest, and the prices are better than dealership prices. The reviews speak for themselves.
Great job replacing my side view mirror
Awesome warranty, great customer service. Always go extra miles for their customers.
The staff was super friendly. The guys behind the counter are humorous. They made the 2 hour wait very pleasant. Would definitely recommend and return for car service.
Good experience. Chris kept me throughout the repair.
Great place, competitive price, and open communication!
They were very professional . They made me feel comfortable. They did the work as promised.
I have been to Lucas a couple of times now with my Audi, Why? First the quality honest mechanics... of course, wouldn’t go back if that trust wasn’t there right?! Second, if I have to wait for an hour for my car why not have a great …
Thank you for the kind words Sheri! We enjoy your company as well.
Great service, great team. Chris and his team are amazing. Pick up, drop off, loaner car, communication Lucas Auto delivers. My car FINALLY has returned to its glory.
Response from business owner
Thank you for the kind words!
Cari Jo Parham
They got my Mini in right away and gave it an oil change for a quarter of what the dealership charges! All real nice people too:)
I was hesitant to bring my Mercedes CLA 250 anywhere other than the dealership. However, from the moment I called them they made me feel confident in my decision to bring my car in for a service b. It was done in a professional and timely …
Excellent service and repair time. My car broke down a few miles from their shop and they not only sent a tow truck to me to tow the car but then drove me to my house. I would definitely recommend Lucas Auto Care and will return for any …
great service and extremely helpful staff...much better than a dealership...
Response from business owner
Thank you, Michael!
Beverly Reynolds Hornback
As specialists in foreign made cars, the crew at Lucas knows how to ID problems and fix them. I trust them completely.
James was very nice. I received a complimentary service light check. Very quick and thorough.
Honest, professional, great work!
These guys are very knowledgeable, honest, and professional. I was taken care of by Jason and Chris, they resolved all the problems that I had on my BMW 528i E60. I am a happy customer. Not to mention they even transfered my vehicle over to…
This business took my vehicle issue with the upmost attention and fast response quote to make an informed decision on the repairs and safety of my daughter who drives this car! Outstanding service and I will bring my next foreign car here …
Took my 2015 VW Passat in for an AC issue last week. Made an appointment and they were expecting me and engaged promptly. Went over thoroughly what to expect and what steps they would take. They went out of their way to perform an overall …
Very professional and they provide top service. I totally trust them with my Porsche and believe they provide better than dealer service at substantially lower cost.
Audi S5 clutch master cylinder replacement: A very courteous and professional experience. Thanks again!
Great experience with repairs to our old VW Jetta, excellent communication and very reasonable pricing. Felt like we got the same five star treatment as everyone else there with their Porches and BMWs! 🙂 Thank you much, we’ll be back.
I took my car in to get the air conditioner fixed after reading many reviews online about the service. The repair was not cheap but it came with a guarantee for 3 years or 36000 miles if OEM parts were used. I went ahead and agreed for OEM …
Jason and his team did a great job on my ML350. Jason accommodated me as soon I get in without a scheduled appointment. I was really happy with their service. Great service and the cost of service was the lowest compared to other service …
Excellent service in a timely manner at a reasonable price. Staff is very knowledgeable and takes the time to explain any issues and the options available. I have been a customer for over three years now and have been very satisfied.
This was a bitter-sweet day for me.
My 2010 ML350 ESP light began flashing again after spending over $500.00 three days ago at the Mercedes dealership for a diagnosis and replacement of a wheel sensor. Frustrated, I looked on line for …
I had one of their customers stop at my shop in Southfields NY. A compressor they installed had failed they shipped a new compressor to me and paid the labor to install it. They honored their warranty for a customer out of state that shows …
We feel very honored to receive a compliment like this from another shop owner. Thank you for helping us raise the industry standard and working together to take care of our mutual customer.
Would totally recommends this place. New in town, needed inspection for Texas plates and just saw this place as I drove by. Came outside to greet me, did the inspection, engaged in polite small talk the entire time, and
I would like to thank Mr. Tyger Lucas for going above and beyond to make sure his customers were happy. After dealing with him, I learned that he is a man of his word and truly cares about whether his customers are happy.
Response from business owner
Thank you for the kind words.
They honored a customers warranty at my shop in NY paid for everything. Anybody in the area would be crazy not to use them they are very honest and have great customer service
I would recommend Lucas auto Care to everyone, they are very professional and explained everything well and made my first experience awesome! They were the friendliest group I've ever come across for my car maintenance.
Kelly Dietert Pacheco
Thank you for your help today.
Response from business owner
It was a pleasure!
Dawna DeDe Langley
Lucas Auto did a great job repairing my truck. Attention to detail, great work and they went above and beyond to make things easy for me and the rental car insurance supplied. You won’t be disappointed if you use their company.
They’re awesome!! Wouldn’t take my vehicles any place else.
More than happy with the service I received here. Very good customer service, with professional friendly staff. They gave me regular updates, and rather than the work being delayed and taking longer than the estimate it was completed at the…
The Team at Lucas Auto are friendly, gracious, and exceed expectations. I will recommend them to all family, friends, and anyone who is looking for a dependable place to have their car serviced. Thanks for a great experience.
Timothy McShane Sr.
The Mini Cooper from hell took sometime but Lucas did it right and did it fair. We will be back... Again!
Lucas has been taking care of my S63 Mercedes for the last four years, they have been doing an awesome job. We’re completely satisfied with the job that the Lucas team have been doing. Chris always get me in and out. Thanks for the road …
Did a great job and completed all of the repairs and maintenance on my BMW in a timely manner. The staff was attentive and friendly.
First rate service, Thanks
Staff is courteous, friendly and accommodating!!
Response from business owner
Thank you Robert!
Everything was great from the call to make the appointment through picking my car up after service. Waiting area was well kept and spacious. Staff was knowledgeable and friendly. It will be great once all the road construction in the area …
Thank you Dee! We are looking forward to that day as well.
Khoa Huu Nguyen
It's always a pleasure doing business with Lucas Auto Care. I dropped off my Mercedes CLS550 in need of service and a few minor repairs. They gave me a lift home. The next day when it was ready, they even picked me up. No more trips …
Thank you Khoa, it is a pleasure to help you with your CLS550!
Best experience I've had a shop bar none. I know a little bit about cars but play dumb when I talk to mechanics so I know if they're being honest or not. Lucas Auto Care was honest and respectful and have me a list of what I needed to have …