Our Reviews

Reviews from Our Happy Customers

From 79 reviews
Julie Leviner

OMGOSH, Take your vehicle here!!! So much attention to detail and very, very helpful with insurance claims! I took my Audi here instead of the RIP off dealership on 45. LUCAS AUTO CARE is where you need to take your car, for excellent work …

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via Google
Cindy Schluter

Excellent customer care and quality work! Took in my convertible b/c the top stopped opening and they fixed it at a very reasonable price and had it ready the next day! My car was cleaner on the inside and out than when I dropped it off! …

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via Google
Trisha Jones

Awesome service!!! I will go to them with all my needs. They treated my Land Rover like royalty!!!

via Google
Clifford Wilson

Another great service provided by Lucas Auto Care. Had back brakes replaced on a QX56. They did an excellent job in a very timely manner and on short notice. Washed and vacuumed the vehicle as well. Very friendly staff. It's my go to repair…

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via Google
Derren Baptiste

Simply the best customer service in the area. Chris, Evan and Jason all go out of their way to make you feel welcomed.

via Google
Arlene Campos

Great service for a good price. Their transportation service is a a plus.

via Google
Colie Cole

The staff truly makes you feel like family. I move to the area from Miami in 2016 and will not trust another place to care for my car.

Cole in Cypress

via Facebook
Patty Cassell

Always very friendly and accommodating staff.

Response from business owner

Thank you Patty! Happy to help keep you cool in your Lexus.

via Google
Stella Hale-Wheat

Lucas Auto Care has taken excellent care of my automobile for the last couple of years. They are honest, I never feel they are taken advantage of me. They always have my car ready when promised. I highly recommend them to anyone who’s car …

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via Facebook
Mark Narsing

Two great experiences in a row! I highly recommend taking your precious baby to Lucas Auto Care. They are careful, courteous and professional. Their honest approach is refreshing. I will only take my car to them from now on.

via Facebook
Mark Narsing

Two great experiences in a row! I highly recommend taking your precious baby to Lucas Auto Care. They are careful, courteous and professional. Their honest approach is refreshing. I will only take my car to them from now on.

via Facebook
Rachel Spencer

Honest and trustworthy business that operates with integrity. Knowledgeable staff that truly cares about their customers. I would strongly recommend them to anyone needing car repairs in the Cypress area.

via Facebook
Ron Jackson

Their work is excellent and their efforts to meet my needs were exceptional. Their recommendations were very good but were never pushy; truly left the final decision on the work to be done up to me!

And the final touch was to deliver a …

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via Facebook
Ghassan Sakar

An outstanding experience, staff is wonderful and helpful, very kind and understanding, a special thank you and recognition to two outstanding individuals, Even and Chris who’s knowledge and customer service over and beyond call if duty.

I …

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via Facebook
Lisa Longmire

From the moment I stepped in to this repair business until I picked up my car, I was treated very professionally by the staff. The issues with my car were discussed with me throughout the time my car was there. The work they did was quick …

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via Facebook
Jonathan Frank

The first thing I noticed was the Ferrari 360. No advertising gimmick, these guys know how to keep these and all other great Marques in top condition.

They have done a great job for us on everything from oil changes to transmission rebuild …

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via Facebook
Jonathan Santos

I am very glad I found Lucas Auto . Have taken both my vehicles to them and every time I have the service has been awesome .. Evan has done a wonderful job getting all my issues squared away . There entire staff is great . Def. Recommend …

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Response from business owner

Thank you Jonathan!

via Facebook
Erin John Sanders

Friendly, knowledgeable staff. It’s so awesome to have a place close to home that can service my Mini and you can’t beat their prices!! Thank guys!!

Response from business owner

Thank You Eric!

via Facebook
ULF B

You guys did very well. 100%. Excellent service, great mechanics.

DONALD D

It's always a blast to visit and chat with the crew. It's like being part of a family. I like seeing the other cars and I know my car will always be taken care of properly.

Mark Guthrie

Had them install a battery in my S500 two years ago. Battery stopped holding a charge. Took it in this morning with no appointment and they replaced it while I waited. Was in and out in 15-20 minutes. Great experience

Response from business owner

Thank You, Mark

via Facebook
Kevin Barry

straight forward service.

Response from business owner

Thank You, Kevin!

via Facebook
Jill Pill

Friendly fast and good service!

via Facebook
Connie Stavinoha

They did everything they said they would in a timely manner. Very very knowledgeable and take the time to explain what’s needed and why

Response from business owner

Thank you Connie!

via Facebook
Alma Ogletree

Well my issue started when I brought my car in to find out the warranty didn’t want to cover total repairs . Lucas suggest I get a motor . I purchase the motor only to have a issue with it . And whom I purchase it from didn’t want to honor …

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Response from business owner

Thank you Alma for the feedback.

via Facebook
Paul Donovan

Great job replacing my side view mirror

Response from business owner

Thank you Paul!

via Facebook
Choon-Seng Tan

Awesome warranty, great customer service. Always go extra miles for their customers.

Response from business owner

Thank you!

via Facebook
Leslie Threadgill-Burton

The staff was super friendly. The guys behind the counter are humorous. They made the 2 hour wait very pleasant. Would definitely recommend and return for car service.

Response from business owner

Thank you!

via Facebook
Jay Sullivan

Good experience. Chris kept me throughout the repair.

Response from business owner

Thank you Jay for the feedback!

via Facebook
Aaron Hobbs

They were very professional . They made me feel comfortable. They did the work as promised.

Response from business owner

Thank you Aaron!

via Facebook
Beverly Reynolds Hornback

As specialists in foreign made cars, the crew at Lucas knows how to ID problems and fix them. I trust them completely.

Response from business owner

Thank you Beverly for the feedback!

via Facebook
Alondra Fraire

James was very nice. I received a complimentary service light check. Very quick and thorough.

via Facebook
Travis Burks

These guys are very knowledgeable, honest, and professional. I was taken care of by Jason and Chris, they resolved all the problems that I had on my BMW 528i E60. I am a happy customer. Not to mention they even transfered my vehicle over to…

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Response from business owner

Thank you Travis for the feedback.

via Facebook
Christina Botkin

Great experience with repairs to our old VW Jetta, excellent communication and very reasonable pricing. Felt like we got the same five star treatment as everyone else there with their Porches and BMWs! 🙂 Thank you much, we’ll be back.

Response from business owner

Thank you Christina for the kind words!

via Facebook
LOWELL H

Excellent service in a timely manner at a reasonable price. Staff is very knowledgeable and takes the time to explain any issues and the options available. I have been a customer for over three years now and have been very satisfied.

Emma Williams

They honored a customers warranty at my shop in NY paid for everything. Anybody in the area would be crazy not to use them they are very honest and have great customer service

via Facebook
Kelly Dietert Pacheco

Thank you for your help today.

Response from business owner

It was a pleasure!

via Facebook
Dawna DeDe Langley

Lucas Auto did a great job repairing my truck. Attention to detail, great work and they went above and beyond to make things easy for me and the rental car insurance supplied. You won’t be disappointed if you use their company.

via Facebook
Larry Langley

They’re awesome!! Wouldn’t take my vehicles any place else.

via Facebook
Timothy McShane Sr.

The Mini Cooper from hell took sometime but Lucas did it right and did it fair. We will be back... Again!

via Facebook
Dwight Ben

Lucas has been taking care of my S63 Mercedes for the last four years, they have been doing an awesome job. We’re completely satisfied with the job that the Lucas team have been doing. Chris always get me in and out. Thanks for the road …

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via Facebook
Marcy Wright

Did a great job and completed all of the repairs and maintenance on my BMW in a timely manner. The staff was attentive and friendly.

via Facebook
Khoa Huu Nguyen

It's always a pleasure doing business with Lucas Auto Care. I dropped off my Mercedes CLS550 in need of service and a few minor repairs. They gave me a lift home. The next day when it was ready, they even picked me up. No more trips …

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Response from business owner

Thank you Khoa, it is a pleasure to help you with your CLS550!

via Facebook
Mustafa Mandviwala

Lucas has improved their service from good to excellent. They are honest, reliable, courteous and extremely trustworthy people. No need to get a second opinion to their recommendations.

Would highly recommend

Response from business owner

Thank you Mustafa!

via Facebook
Eloisa Monroig

Great service!! A very convenient location and a reasonable cost. The staff is very friendly and helpful.

Response from business owner

Thank you Eloisa!

via Facebook
Carter Pettychange

Top notch service, great customer care! The only place I go service my car.

Response from business owner

Thank you Eric!

via Facebook
Kenney Dillard

Really appreciate Chris & The Lucas Team for their professionalism and technical knowledge servicing my car. I highly recommend Lucas Auto Repair.

Response from business owner

Thank you Kenney, we appreciate your business!

via Facebook
Don McSwain

Great service each and every time. One of the few shops I feel like I can trust.

Response from business owner

Thank you Don!

via Facebook
Meleesa Adams

Every time I use Lucas I am very pleased with the work and the communication from them. They are great at explaining things.

Response from business owner

Thank you Meleesa!

via Facebook
Heather Stringer Lucas

I can not rave about this place enough! I tend to have the worst car luck and they always take care of me, EVERY SINGLE TIME!

Response from business owner

Thank you Heather, we appreciate your business!

via Facebook
Jeromy Chandler

As always they did a great Job. Came in for an oil change and they found and (after speaking with me) repaired a problem with my 2012 Corvette that left on its own, would have have turned into a major issue later on. It did take a day …

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Response from business owner

Thank you Jeromy!

via Facebook
Palmira Testa

My 2013 BMW has been giving me trouble...they are always courteous, honest and do their job until they get it right! My service advisor Chris has gone the extra mile every time! They stand by their quality and even delivered my car to me…

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Response from business owner

Thank you Palmira for trusting us with your BMW.

via Facebook
Bill Aycox

LUCAS auto care, diagnosed the problem with my care, gave a price, fixed the vehicle, and charged the price the quoted me. No "Up Selling with Lucas". I recommend them to the utmost.

via Facebook
Joe Mazur

Great place filled with great people! Immaculate facility staffed with knowledgeable techs and great customer service. Wouldnt go anywhere else!

Response from business owner

Thank you Joe!

via Facebook
Bill Bock

Quality service. Excellent experience overall. Thank you!!!

Response from business owner

Thank you Bill!

via Facebook
David Newman

I highly recommend Lucas Auto Care!

Very professional and knowledgeable team and the shop is spotless and the waiting area is so comfortable Ashleigh has assembled an awesome group of people we won’t take our vehicles anywhere else.

Response from business owner

Thank you David for the trusting our team with your vehicles!

via Facebook
Dave McClung

Honest, Intelligent, and Trustworthy. Three attributes that this shop has to excel beyond the rest.

Response from business owner

Thank you Dave!

via Facebook
Mark Baggett

These guys checked out my Porsche. They were not certain if my car needed a part that cost $3200. They advised me to get a second opinion. I asked, how much do I owe you for the investigation? They said, no charge, we did not complete the …

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Response from business owner

Thank you Mark!

via Facebook
Jeff Gatlin

Honest guys, and great work at this shop! I am a repeat customer!

Response from business owner

Thank you Jeff!

via Facebook
Nicole DeVautour Ray

The service provided on my Audi was beyond my expectations. The estimate was fair, accurate and my car looked and smelled brand new when I picked it up. Thank you for the great service!

Response from business owner

Thank you Nicole!

via Facebook
Drena Blanton

The guys at Lucas Auto are awesome. Being a woman in the city it’s great to know that they are one call away to help with my car when needed without trying to rip me off. Their help is much appreciated. Thanks guys. I highly recommend!

Response from business owner

Thank you Drena, we appreciate your business!

via Facebook
Bill Yurch

Great customer service! Took a car in for a pre-purchase inspection and they certainly helped me make the right choice!!

Response from business owner

Thank Bill for choosing Lucas Auto Care! We are here for all your vehicle needs.

via Facebook
Shawn Thibodeaux

Took my 2013 Audi RS5 in for a rear main seal and oil filter housing leak. They provided a shuttle to get me back and a rental car during the repair period. The car was fixed the day they initially told me it would be and took care of all …

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Response from business owner

Thank you Shawn for trusting Lucas Auto care with your vehicle!

via Facebook
Alec Ross

Prompt attention to customer and vehicle. Went over was necessary and showed why. Did the work right the first time, and on time. Very professional.

Response from business owner

Thank you Alec for trusting Lucas Auto Care with your vehicle!

via Facebook
Tami Weitkunat

I love how they like to educate you! And do not talk down. Always willing to help.

Response from business owner

Thank you Tami for trusting Lucas Auto Care with your vehicle!

via Facebook
Kay Miller

They did an awesome job on our Mercedes Benz!

Thank You so much!!!

Response from business owner

Thank you Kay for trusting Lucas Auto Care with your vehicle!

via Facebook
Julia Askew

Lucas Auto Care provides great customer service and the best mechanics. Chris is awesome and the rest of the office crew are wonderful and possess great people skills. They will always service my 2008 Porsche Cayenne.

Response from business owner

Thank you Julia!

via Facebook
Doug Travis

Hands down the best place to have any work done on your vehicles! Honesty and integrity on everything they do. I have never had them try to upsell me for any unnecessary repairs to any of our vehicles.

Response from business owner

Thank you, Doug!

via Facebook
JOHNNIE C

Everyone was very nice and very helpful. Feel like I got a good price and very happy with the finished product.

KINGSLEY A

I had a very good experience at Lucas. The entire team were cautious and professional in attending to my needs. I am very grateful!

Lilian Garrick

LOVE these guys here!!! 🙂 Tyger, Ashleigh, Richard B., James, Evan, Jason; ALL of them, really COOL people! Not only do they take care of my car but me too! ☺️

Outstanding customer care, well-experienced techs & master mechanics. Well …

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via Facebook
Leo Nunez

I'm extremely happy with the service. I have become very comfortable with Richard (one of the techs) who I feel is not taking advantage of me. This is the first shop I have found in the Cypress area to win my confidence. I would highly …

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Response from business owner

Thank you Leo!

via Facebook
নুসরাত ফারিয়া

After receiving a ridiculous quote from the Mercedes dealership for my Mercedes I decided I wanted a second opinion. Not only did Jason quote me a more reasonable price for the repair, he then figured out the problem was something else …

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Response from business owner

Thank you!

via Facebook
Lucia P Leary

This place is no-nonsense, Jason is a straight shooter, your vehicle will be back in working order in a reasonable timeframe, and you won't lose your shirt or patience in the process. Much gratitude to Jason and his staff.

Response from business owner

Thank you Lucia

via Facebook
Susan R Catchings

Finding a skilled and trustworthy mechanic is never easy so I couldn't be more thrilled with my experience with Jason and his team at Lucas Auto Care

Response from business owner

Thank you Susan!

via Facebook
Daniel Lopez

Great Auto Repair place, I know the owner and customer service is he number one priority.

Response from business owner

Thank you Daniel

via Facebook
John Mccurdy

Today Jason really put my mind at ease, giving my car a test drive after I felt something was wrong. He was very friendly and made himself immediately available, gave me a few tips to maintain my car, and all this for free, with a big smile…

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Response from business owner

Thank you John!

via Facebook
Alex Rezende

Great Team! I only trust them with my cars.

Response from business owner

Thank you Alex

via Facebook
Dave Morales

Their service is the best in the industry. I have taken my three cars there over the course of the past year. They have worked with me and dealing with difficult warranty companies and always make sure I was taking care of.

Response from business owner

Thank you Dave!

via Facebook